Why Accreditations Matter
Below you’ll find the key accreditations, licences, standards and professional memberships that we hold (or are in the process of obtaining). If you have any questions about any of them, please contact us.
ISO 9001 — Quality Management
We are proud to be certified under ISO 9001, the international standard for quality management systems. This certification shows that we:
- Operate a documented, audited quality system
- Commit to ongoing improvement and regular reviews
- Maintain consistent service standards and reduce errors
- Respond systematically to customer feedback
- Drive efficiency in operations and internal processes
By adhering to ISO 9001, Get In Transfer ensures that you receive the same high standard of service, every time.
ISO 14001 — Environmental Management (In Progress / Achieved)
We recognise that transport operations have environmental implications. Under ISO 14001, we commit to managing and reducing our environmental impact through:
- Policies to reduce emissions, waste and energy use
- Environmental objectives, targets and action plans
- Monitoring, measurement and environmental audits
- Continuous improvement in sustainability
(If this is under progress rather than fully certified, you may say: “We are in the process of achieving ISO 14001 certification and have already implemented multiple environmental initiatives.”)
Operator Licence / Transport Authority Licensing
As a UK-based transfer operator, Get In Transfer holds all required licences and registrations to operate legally and safely. These include:
- Private Hire / Minicab Operator Licence (as required by your local council or transport authority)
- Driver licences & vehicle insurance meeting all regulatory standards
- Vehicle MOT / safety inspections conducted regularly to ensure roadworthiness
- Public liability & professional indemnity insurance
These licences ensure that our operations comply with local laws, safety rules and industry standards.
Professional Memberships & Industry Bodies
We participate in respected bodies in the transport / private hire sector to keep up with best practices and benchmarks. Examples include:
- Association of British Travel Agents (ABTA) / relevant trade associations (if applicable)
- Licensed private hire / taxi associations
- Local transport associations or regional industry groups
Memberships like these help us stay connected, compliant and informed about industry developments.
Data Protection & Privacy (UK GDPR / ICO Registration)
We fully respect and protect your data. Some of the measures and certifications we hold include:
- Registered under the Information Commissioner’s Office (ICO) in the UK
- GDPR-compliant policies for handling personal data
- Secure systems and processes for storing, encrypting, anonymising data
- Transparent terms about how your data is used, stored and disposed
Our PCO registration number is: We are private hire PCO registered. Licence No# 0109890101
Insurance, Safety & Audit Standards
To give you peace of mind, we maintain:
- Comprehensive insurance coverage (vehicle, passenger, public liability)
- Regular safety audits, vehicle inspections and driver checks
- GPS tracking in vehicles, driver background checks, driver training
- Ongoing audit reviews by external or third-party assessors
We also welcome external inspection or audit where required by clients or partners.
Customer Service & Independent Accreditation Schemes
We aim always to excel in customer service. To back that up, we are evaluated by or participate in independent accreditation or rating schemes, such as:
- Customer review platforms (e.g. Trustpilot, Google Reviews)
- Star or grading schemes by private hire associations
- Mystery audits or secret-shopper evaluations
- Internal “Driver / Staff of the Month” awards, quality scoring
These mechanisms help us hold ourselves accountable and continuously refine our standards.
Training, Qualifications & Staff Development
Our people are our greatest asset. That’s why we invest in:
- Formal training programmes (customer service, safe driving, first aid etc.)
- National Vocational Qualifications (NVQs) or equivalent certifications
- Regular refresher training and performance reviews
- Specialist training in disability awareness, accessible transport, child seat fitting etc.
We ensure team members are up to date on legal, safety and customer-care requirements.
Benefits to You — What Accreditation Delivers
By choosing Get In Transfer, you benefit from:
- Reliability & consistency — systems and audits ensure stable quality
- Legitimacy & peace of mind — all necessary licences, compliance, and oversight
- Safety & accountability — regular checks, insurance, training
- Environmental responsibility — active efforts to reduce our footprint
- Transparency — you know we’re held to standards, and we publish them
View Our Certificates & Documents
If you’d like to view copies of our certificates, licences or policies, or have any queries, please get in touch.